Refund policy
[About cancellations, returns, and exchanges]
(1) Returns can be made within 10 days from the date of delivery of the product.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following products.
・Product used
・Products that have been delivered for more than 11 days
・Products that have scratches or stains at the customer's disposal
・Other products that clearly state on the product introduction page that they cannot be returned.
(3) We will bear the shipping costs for returns etc.
(4) Refunds will be made according to the payment method within 7 business days after the returned item is received.
(1) Returns can be made within 10 days from the date of delivery of the product.
(2) Notwithstanding the preceding paragraph, please note that we cannot accept cancellations, returns, or exchanges for the following products.
・Product used
・Products that have been delivered for more than 11 days
・Products that have scratches or stains at the customer's disposal
・Other products that clearly state on the product introduction page that they cannot be returned.
(3) We will bear the shipping costs for returns etc.
(4) Refunds will be made according to the payment method within 7 business days after the returned item is received.